Who works with us
Practical cases
Cited scenarios for questions that usually sit between accounting and integration work.
When a customer pays in USD, EUR, RUB, or another non-AMD currency: receipt currency, CBA rate date, weekends, refunds, and records for checking the calculation.
Read caseHow to treat the full order amount, YooKassa commission, payout currency, conversion differences, and 54-FZ boundaries.
Read caseWhen a receipt is not required
Not every activity needs a cash register. The law carves out several categories where neither a hardware register (HDM) nor VCR is required — and one common case where entrepreneurs mistakenly think they are exempt.
No cash register required
The Tax Code lists activities for which a cash register is not mandatory even when accepting cash:
- Utility services — provided a separate payment document is issued
- Sale of lottery tickets
- Sale of passenger and freight transport tickets (road, rail, water, air)
- Agricultural produce and second-hand personal items sold at trading venues
- Taxi services with a working taximeter
- Gambling and casino operations
- Religious rites and devotional items — for registered religious organisations
- Postage stamps sold at face value
- Postal and courier services
- Newspaper kiosks — when press accounts for more than 50% of turnover
- Distance selling via electronic communication channels and teleshopping
Since 1 September 2024 taxi drivers must issue an electronic receipt via MyTax / Yandex Go / Utaxi (Annex 9 to Decision 1976-Ն) — the taximeter exemption is de facto superseded by the dedicated e-HDM regime.
Source: Article 380(3) of the Tax Code of Armenia (HO-165-N, 2016).
No cash register receipt required
Source: Article 380(1) of the Tax Code; Article 55 (settlement documents).
Outside the scope of Article 379
Source: Article 379(1); Article 147 (personal income tax).
A tax break is not a receipt exemption
Source: Article 379(1) of the Tax Code; Section 13 on special tax regimes.
Based on the current redaction of the Tax Code of Armenia (HO-165-N) and Government Decision N 1976-Ն as of 2026-05-25. Not legal advice. Consult an accountant or lawyer for your specific case.
Is VCR right for your business?
VCR is the lawful online cash register under Tax Code Article 380.1. The checklist below maps the most common Armenian sales channels to what the law requires.
- 01 / 04Covered
Customers place orders via your website, app, marketplace, or B2B portal
Yes — VCR is fully applicable (Article 380.1)
Article 380.1 explicitly permits the electronic cash register for orders accepted via internet site, electronic application, or electronic trading platform — for retail and B2B alike. VCR supports both cash and non-cash settlement.
- 02 / 04Partial
Mixed: online orders plus walk-in customers
VCR covers the online side
Run VCR alongside a hardware cash register. VCR handles website / app / e-commerce orders; the hardware register handles in-person sales. Each side stays compliant with the article it falls under.
- 03 / 04Grey area
Orders arrive via WhatsApp, Telegram, Viber, or Instagram DM
Legal grey area
Whether messenger and DM orders qualify under Article 380.1 has not been clarified by the State Revenue Committee in writing. The regulator's own draft amendment (see below) broadens the framework, so the direction of travel is favourable — but for your specific case in the meantime, talk to your accountant.
- 04 / 04Not covered
Customers walk in to a shop, café, or service point and pay there
VCR alone is not enough
Article 380(1) of the Tax Code requires a hardware cash register for in-person cash or card settlements. VCR by itself does not cover walk-in retail. Pair it with a hardware register, or use a hardware register only.
This page summarises Tax Code Article 380.1 / Article 380(1) and Government Decision N 1976-Ն as of 2026-04-27. It is not legal advice. Consult an accountant or lawyer for your specific case.
How it works
Connecting to VCR is free and does not require visiting an office or signing a paper contract — everything happens online.
Create your account
Sign up, add your business entity, and create a virtual cash register — all online in minutes.
Register with SRC
Submit an electronic cash register application through the tax reporting system. We guide you through every step.
Start selling
Register sales through our web interface or connect your system via API. Receipts are generated automatically.
Integrate with what you already use
Already running a CRM, POS, or e-commerce site? You don't replace it — your developer wires VCR.AM into your existing stack in an afternoon. The SDK fiscalises each sale with the SRC and returns the receipt QR — no extra steps for your team.
Comparison
- Production-grade integration with the SRC gateway — we've already hit every edge case so you don't have to
- Migrate from another cash register: upload your JKS, keep your CRN — five minutes instead of two weeks
- SDKs for TypeScript, PHP, Laravel, and a WooCommerce plugin
- Sandbox and production — clone your configuration in one click
- Alcohol marking (eMark) and B2B formats (UBL / PEPPOL) — out of the box
- Distinct roles for owners, accountants, developers, and cashiers — with an audit log
- Data stored in the EU
- Fully free — no subscription, no hidden fees
- Monthly subscription or per-receipt fees, even when your register isn't running
- Closed platform — migrating your CRN and data out is usually not an option
- SDKs and integrations limited to what the vendor ships
- eMark and B2B formats often sold as paid add-ons
- Team roles minimal, audit log not always available
- Server, updates, and monitoring — on you
- SRC documentation only in Armenian, incomplete, with typos in the specs
- JKS / CSR / CRT certificates — generate and renew by hand
- Retries, flakiness, and cold-start of the live gateway — you write them yourself
- Admin and cashier interface — design and build from scratch
- eMark, UBL, B2B formats — a separate project for each
- Every law or API change — you rewrite it again
Frequently asked questions
What are the penalties for fiscal registration violations?
Armenia's tax code sets penalties for failing to issue a fiscal receipt, using an unregistered cash register, and other rule violations. As of 2025, these amounts have been significantly increased. VCR automatically registers every sale with the tax authority, eliminating the risk of a fine from human error.
How do I register a cash register with the tax authority?
Cash register registration is done through the file-online.taxservice.am portal using form U6. VCR handles the entire process — we obtain a virtual cash register serial number for your business and activate it with the tax authority. It takes about 15 minutes end to end.
Do I need to buy a physical cash register?
It depends on your sales channel. If you accept orders online (website, mobile app, e-commerce platform), VCR is enough on its own — Tax Code Article 380.1 explicitly covers this case, and you save 50,000–300,000 AMD on hardware plus monthly service fees and thermal paper. If customers walk in to a shop, café, or service point and pay there, the law (Article 380(1)) still requires a hardware cash register. Hybrid businesses run both side by side.
Does VCR process payments?
No. VCR registers sales and refunds with the tax authority. It does not accept money, connect card acquiring, or transfer funds. You need a separate payment service or bank for payment acceptance.
Is VCR really free?
Yes. There are no monthly fees, setup costs, or hidden charges. VCR is free for all Armenian businesses.
Why is VCR free?
Because what small and early-stage businesses in Armenia need right now is reliable infrastructure, not another monthly bill. The scarce resource here isn't money — it's the confidence that a tough month won't be finished off by yet another subscription. Fiscal registration is a basic utility, and we believe it shouldn't be the line item that breaks someone who's just getting started. So we keep it free and cover the running costs ourselves.
Do I need special hardware?
VCR runs in any web browser — smartphone, tablet, or laptop — and replaces fiscal hardware for online order channels covered by Tax Code Article 380.1 (website / mobile app / e-commerce platform). For walk-in retail (shops, cafés, in-person services), Article 380(1) still requires a hardware cash register; VCR alone does not cover that scenario.
Can I integrate VCR with my website?
Yes. VCR provides a REST API with clear documentation. You can automate sales registration, prepayments, and refunds directly from your system.