Public Offer

1. General Provisions

This public offer (hereinafter referred to as the "Offer") defines the terms of use of the VCR.AM (Virtual Cash Register) service provided by Blob Solutions LLC (TIN 02906081), and is an official proposal to conclude an agreement under the conditions outlined below.

In accordance with the legislation of the Republic of Armenia (Government Resolution No. 1976 dated 03.12.2020), entities in RA are entitled to use virtual (electronic) cash registers to register trade transactions and receive receipts for them if the sale is carried out through an electronic trading platform (such as a website or application).

2. Terms and Definitions

2.1. VCR.AM (Virtual Cash Register) Service — an online platform that provides services for registering sales, prepayments, and refunds in the Committee of State Revenues of the Republic of Armenia and generates electronic receipts in PDF format.

2.2. User — a legal entity or individual entrepreneur who has accepted this Offer and uses the VCR.AM service.

2.3. Transaction — an operation registered in the VCR.AM service, including sales, prepayments, or refunds.

2.4. Balance — the amount of funds available to the user for payment of transactions in the VCR.AM service.

3. Terms of Service Provision

3.1. Service Fee: The cost of one transaction is 6 drams.

3.2. Balance Top-Up: Balance top-up is carried out by bank transfer to the company's accounts, the details of which are indicated on the page of the corresponding virtual cash register.

3.3. Service Territory: Services are provided exclusively in the territory of the Republic of Armenia.

4. Acceptance Procedure and Conclusion of Agreement

4.1. Acceptance of the Offer: Acceptance of this Offer is carried out by registering on the VCR.AM service and using its functionality to perform transactions.

4.2. Moment of Agreement Conclusion: The moment of agreement conclusion is considered the moment the user performs their first transaction.

5. Rights and Obligations of the Parties

5.1. Obligations of Blob Solutions LLC:

5.1.1. Ensure the round-the-clock operation of the VCR.AM service, except for maintenance periods.

5.1.2. Promptly resolve issues related to the service operation and user support.

5.1.3. Ensure the protection of information transmitted through the service from unauthorized access and disclosure.

5.1.4. Provide access to current information on service fees and usage rules on the official VCR.AM website.

5.2. User Obligations:

5.2.1. Comply with the rules for using the VCR.AM service.

5.2.2. Timely top-up the balance to perform transactions.

5.2.3. Ensure the accuracy and relevance of the data entered.

5.2.4. Do not provide their account data to third parties.

6. Liability of the Parties

6.1. Blob Solutions LLC is not responsible for the unlawful use of the service by the user.

6.2. The user is fully responsible for the accuracy of the data entered in the service.

6.3. Procedure for Identifying and Resolving Problems:

6.3.1. The user must immediately notify Blob Solutions LLC of any identified problems or violations in the service operation.

6.3.2. Blob Solutions LLC undertakes to review the user's complaint and take the necessary measures to resolve the problem as soon as possible.

6.4. Force Majeure:

6.4.1. The parties are exempt from liability for partial or complete non-fulfillment of obligations under this agreement if it is caused by force majeure circumstances such as natural disasters, wars, mass riots, actions of state authorities, and other events beyond the control of the parties.

7. Privacy Policy

7.1. Blob Solutions LLC undertakes to comply with the confidentiality of the user's personal data in accordance with the legislation of the Republic of Armenia.

7.2. Personal data of users can be used solely for purposes related to the provision of services of the VCR.AM service.

7.3. The user consents to the processing of their personal data by accepting this Offer.

8. Refund Policy

8.1. In case of an error in the transaction, the user can contact the support service of Blob Solutions LLC to review the issue of refund.

8.2. Refunds are made in accordance with the internal rules and procedures of Blob Solutions LLC.

9. Dispute Resolution Procedure

9.1. All disputes and disagreements arising from or in connection with this Offer shall be resolved through negotiations between the parties.

9.2. If it is impossible to resolve the dispute through negotiations, the dispute shall be submitted to the court in accordance with the legislation of the Republic of Armenia.

10. Technical Requirements

10.1. To use the VCR.AM service, the user must have access to the Internet and a device that supports modern web browsers.

10.2. Blob Solutions LLC is not responsible for the inability to use the service due to the user's device not meeting the minimum technical requirements.

11. Disclaimer of Liability

11.1. Blob Solutions LLC is not responsible for the actions of third parties that caused disruptions in the service.

11.2. Blob Solutions LLC is not responsible for technical failures caused by reasons beyond the company's control.

12. Intellectual Property Rights

12.1. All rights to the software and intellectual property used within the VCR.AM service belong to Blob Solutions LLC.

12.2. The user has no right to use the intellectual property of Blob Solutions LLC without prior written consent from the company.

13. Final Provisions

13.1. Blob Solutions LLC reserves the right to make changes to this Offer. Changes come into force from the moment they are published on the VCR.AM website.

13.2. Issues not regulated by this Offer are governed by the legislation of the Republic of Armenia.

Contact Information:

Blob Solutions LLC

VCR.AM Service

Jurisdiction: Republic of Armenia

Email: [email protected]

Last updated: 09.07.2024