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Public Offer

Version 2.0 · Effective 2026-04-20

1. General Provisions

This public offer (hereinafter the "Offer") defines the terms of use of the VCR.AM (Virtual Cash Register) service ("Service") provided by Blob Solutions LLC (TIN 02906081, registered in the Republic of Armenia — "Company"). This document is a public offer within the meaning of the Civil Code of the Republic of Armenia, addressed to an indefinite circle of persons.

In accordance with the legislation of the Republic of Armenia (Government Resolution No. 1976 of 03.12.2020), entities operating in the Republic of Armenia are entitled to use virtual (electronic) cash registers to register trade transactions and to issue receipts for them where the sale is carried out through an electronic trading platform (such as a website or application).

2. Terms and Definitions

2.1. VCR.AM (Virtual Cash Register) Service — an online platform that provides services for registering sales, prepayments, and refunds with the State Revenue Committee of the Republic of Armenia and generates electronic receipts in PDF format.

2.2. User — a legal entity or individual entrepreneur who has accepted this Offer and uses the Service.

2.3. Transaction — an operation registered in the Service, including a sale, prepayment, or refund.

2.4. SRC — the State Revenue Committee of the Republic of Armenia.

3. Terms of Service Provision

3.1. Service fee. The Service is currently provided free of charge: no monthly fees, no setup costs, no per-transaction fees, and no hidden charges. The Company bears the operating costs itself.

3.2. Introducing future fees. The Company reserves the right to introduce fees or paid tiers for additional features in the future. Any such change will be announced on the VCR.AM website and by email to registered Users at least 30 calendar days before taking effect. A User who does not agree to the change may stop using the Service at any time without penalty; transaction data that is required to be retained by law will continue to be retained in accordance with the Privacy Policy.

3.3. Service territory. The Service is provided exclusively within the territory of the Republic of Armenia.

4. Acceptance Procedure and Conclusion of Agreement

4.1. Acceptance of the Offer. Acceptance of this Offer is effected by creating an account on the Service and using its functionality. Continued use of the Service after a change to this Offer constitutes acceptance of the updated Offer.

4.2. Moment of conclusion. The agreement between the Company and the User is deemed concluded at the earlier of: (a) the moment the User performs their first Transaction, or (b) the moment the User explicitly accepts the Offer during account registration.

4.3. Language and governing version. This Offer is published in English, Russian, and Armenian. In case of inconsistency between language versions, the English version prevails.

5. Rights and Obligations of the Parties

5.1. Obligations of the Company:

5.1.1. Ensure the round-the-clock operation of the Service, except for scheduled maintenance windows announced in advance and for force-majeure circumstances.

5.1.2. Resolve issues related to the operation of the Service and user support in a timely manner.

5.1.3. Protect information transmitted through the Service from unauthorised access and disclosure, in accordance with the Privacy Policy.

5.1.4. Make current information on the Service's rules of use and any fees available on the official website at vcr.am.

5.2. Obligations of the User:

5.2.1. Comply with the rules for using the Service and with the applicable legislation of the Republic of Armenia.

5.2.2. Ensure the accuracy and completeness of data entered into the Service, including business-entity data transmitted to the SRC.

5.2.3. Keep account credentials confidential and not provide them to third parties. Promptly notify the Company of any unauthorised access.

5.2.4. Use the Service only for lawful business purposes consistent with the SRC's rules and the laws of the Republic of Armenia.

6. Liability of the Parties

6.1. The Company is not liable for the User's unlawful use of the Service or for consequences arising from inaccurate or incomplete data entered by the User.

6.2. The User is fully liable for the accuracy of the data entered into the Service, including data transmitted to the SRC.

6.3. Procedure for identifying and resolving problems:

6.3.1. The User shall promptly notify the Company of any identified problems or violations in the operation of the Service.

6.3.2. The Company shall review the User's complaint and take the necessary measures to resolve the problem within a reasonable time.

6.4. Force majeure. The parties are released from liability for partial or complete non-performance of obligations where caused by force-majeure circumstances — including natural disasters, wars, mass unrest, acts of state authorities, interruptions in public communications or power, and other events beyond the reasonable control of the parties.

7. Privacy

7.1. The Company processes User personal data in accordance with the Privacy Policy, which forms an integral part of this Offer.

7.2. The User's personal data is processed solely for purposes related to the provision of the Service, the fulfilment of legal obligations to the SRC, and the security of the Service.

7.3. By accepting this Offer, the User confirms that they have read the Privacy Policy and understand the lawful bases, retention periods, and data subject rights described there.

8. Refunds

8.1. Because the Service is currently provided free of charge, there are no monetary payments to refund.

8.2. If paid features are introduced in the future, the Company will publish a separate Refund Policy setting out the cases and procedure for refunds.

8.3. Errors in a registered Transaction (incorrect amount, wrong item, duplicated submission) are corrected by registering a corresponding refund or corrective Transaction through the Service, in accordance with SRC rules.

9. Dispute Resolution

9.1. All disputes arising out of or in connection with this Offer shall be resolved through good-faith negotiations between the parties.

9.2. Where the dispute cannot be resolved through negotiations, it shall be submitted to the competent court of the Republic of Armenia in accordance with the legislation of the Republic of Armenia.

10. Technical Requirements

10.1. To use the Service the User must have internet access and a device that supports modern web browsers (Chrome, Firefox, Safari, or Edge in an actively supported version).

10.2. The Company is not liable for the User's inability to use the Service due to the User's device not meeting the minimum technical requirements, connectivity issues on the User's side, or restrictions imposed by the User's network administrator.

11. Disclaimer of Liability

11.1. The Company is not liable for the actions of third parties that cause disruption to the Service.

11.2. The Company is not liable for technical failures caused by reasons beyond its control, including outages of third-party providers, submarine-cable cuts, and large-scale internet routing incidents.

11.3. To the extent permitted by law, the Company's aggregate liability to a User for any claim arising under or in connection with this Offer is limited to the total amount actually paid by the User to the Company for the Service in the 12 months preceding the event giving rise to the claim. If the Service has been provided to that User free of charge, the Company's aggregate liability to that User is limited to AMD 10,000.

12. Intellectual Property Rights

12.1. All rights to the Service — including software, database schemas, visual design, documentation, and trademarks — belong to the Company or are licensed to the Company.

12.2. The User receives a non-exclusive, non-transferable right to use the Service for the User's internal business operations in accordance with this Offer. The User does not receive any rights to sublicense, resell, decompile, reverse-engineer, or otherwise exploit the Service's intellectual property.

12.3. The User retains all rights to the data they enter into the Service. The Company uses that data only as necessary to provide the Service and as described in the Privacy Policy.

13. Term and Termination

13.1. This Offer remains in force for as long as the User has an active account on the Service.

13.2. The User may terminate this agreement at any time by deleting their account through the Service settings or by written request to support@vcr.am. Transaction data that is required to be retained by law will continue to be retained in accordance with the Privacy Policy.

13.3. The Company may suspend or terminate access to the Service in the event of material breach of this Offer by the User, unlawful use of the Service, or non-response to a valid legal or regulatory request. Where feasible, the Company will give the User advance notice and an opportunity to remedy the breach.

14. Final Provisions

14.1. The Company reserves the right to make changes to this Offer. Non-material changes take effect from the moment of publication on the VCR.AM website. Material changes — in particular, the introduction of fees, changes to liability limits, or changes to dispute-resolution procedures — take effect no earlier than 30 calendar days after the User is notified by email.

14.2. Matters not regulated by this Offer are governed by the legislation of the Republic of Armenia.

14.3. If any provision of this Offer is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Changes in this version

  • v2.0 — 2026-04-20
    • Removed the per-Transaction fee (previously 6 AMD). The Service is currently provided free of charge.
    • Removed the "Balance" definition and "Balance top-up" section — there is no balance to maintain while the Service is free.
    • Added a procedure for introducing future fees with 30-day notice.
    • Added an explicit liability cap (Clause 11.3).
    • Added a termination procedure (Clause 13) and clarified suspension grounds.
    • Clarified acceptance mechanics, governing-language precedence, and account-data retention after termination.
    • Aligned Privacy-related clauses with the updated Privacy Policy v2.0.

15. Contact Information

Blob Solutions LLC Tax ID: 02906081 Jurisdiction: Republic of Armenia Email: support@vcr.am Website: vcr.am